Shipping policy
Shipping Policy
Thank you for shopping with TipSystem™. We’re committed to getting your order packed and shipped as quickly as possible.
Processing Times
Orders are typically processed within 1–5 business days (excluding weekends and holidays). During periods of high order volume, processing times may be extended.
Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Carriers
Orders are shipped through USPS and/or other major shipping carriers depending on the shipping method selected and destination.
Delivery estimates provided at checkout are estimates only and are not guaranteed.
Shipping Delays
TipSystem™ is not responsible for shipping delays caused by:
- USPS or other carriers
- weather conditions
- holidays
- customs processing
- incorrect shipping addresses provided by the customer
- carrier service interruptions or delays outside our control
Lost, Stolen, or Missing Packages
Once an order has been shipped and accepted by the carrier, responsibility for the package transfers to the shipping carrier and customer.
If your tracking shows “Delivered” but you cannot locate your package, please:
- check around your property
- check with neighbors or household members
- contact your apartment office or mailroom
- contact USPS directly to file a claim or locate the package
TipSystem™ is not responsible for lost or stolen packages marked as delivered by the carrier.
If your package appears lost in transit, contact us at support@shoptipsystem.com and we will do our best to assist with the carrier claim process.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
TipSystem™ is not responsible for orders shipped to incorrectly entered addresses. If an order is returned due to an incorrect address, additional shipping charges may apply before reshipment.
Returned Packages
Packages returned to sender due to failed delivery attempts, refusal, or incorrect addresses may be subject to additional shipping fees.
International Shipping
International customers are responsible for any customs fees, import taxes, duties, or additional charges imposed by their country.
TipSystem™ is not responsible for delays caused by customs.
Contact
For shipping-related questions, please contact: