Refund policy

Return Policy

At TipSystem™, we want you to love your order. If something isn’t right, we’re here to help.

Returns

We accept returns within 30 days of delivery.

To be eligible for a return, items must be:

  • unused and in original condition
  • returned in original packaging
  • accompanied by proof of purchase

To start a return, please contact us at:
support@shoptipsystem.com

Please do not send items back without contacting us first, as unauthorized returns may not be accepted.

Return address:
[INSERT RETURN ADDRESS]

Damaged or Incorrect Orders

Please inspect your order upon arrival. If your item arrives damaged, defective, or incorrect, contact us as soon as possible so we can make it right.

Shipping Issues & Lost Packages

Once an order has been shipped and accepted by the carrier, TipSystem™ is not responsible for shipping delays, lost packages, stolen packages, or delivery issues caused by the shipping carrier.

If your tracking information shows that your package was delivered but you have not received it, please contact USPS directly to file a claim or locate your package.

We also recommend checking with:

  • household members
  • neighbors
  • apartment offices or mailrooms

before filing a claim.

If your package appears to be lost in transit, please contact us at support@shoptipsystem.com and we’ll do our best to assist with the carrier claim process.

Non-Returnable Items

The following items are not eligible for return:

  • sale items
  • gift cards
  • personalized or custom products
  • used beauty or personal care items

If you have any questions about a specific item, feel free to contact us before purchasing.

Exchanges

The quickest way to exchange an item is to place a new order after your return has been approved.

Refunds

Once your return is received and inspected, we’ll notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method within 10 business days. Processing times may vary depending on your bank or credit card provider.

If more than 15 business days have passed since your refund was approved, please contact us at:
support@shoptipsystem.com